Paypal Chargeback and no chance for dispute

[hwang]

I had a chargeback recently by a guy who is obviously a scammer. I sold an ebook to him on a forum and he paid using paypal. It's not much only 4.50 which I sold to him with a discount. Yesterday, he made a chargeback and before I could prepare myself to resolve the issue by providing the ebook copy and PM conversation, the case has been closed by paypal. Not even a chance to submit my evidence. Did any of this thing happened to you that the case is already ended before you could submit anything. Before that I had chargeback before, some won while some lost But this one is totally fast.

[huskies1]

Sorry to hear that this has happened. Is there any way you can open your own new dispute and then dispute the chargeback or the transaction?

[hwang]

Is there a way to open a dispute on the chargeback? How could you do that? The worst part is, Paypal never give a conclusion or verdict on why they choose that decision. At least they should let you know about it.

[life31]

Oh thats really bad to hear. But how ould Paypal do that. Usually it takes three to four days to resolve it.

Can it be if the scammer i mean the other guy had provided some important evidence or info which went in his favour? Are there any posibilities of something like that?

[hwang]

I think that's the reason. It only take about a day and the case is resolved going into favor with the other party. That's why sometimes I just don't understand how their system works.

[life31]

In that case its totally bad luck with you there. Any ways i dont think you can do any thing there.

Only thing you could do is mail or open a support ticket. But i dont think that will help much.

[hwang]

I still can't believe it that it just happened so fast. So much for paypal outstanding policy. If I want to, I can actually open a case to dispute it further and sending mails to paypal for an explanation for this but I guess just forget about it.