cannot get into PayPal

[huskies1]

Have you ever had trouble getting into your PayPal account? I had this happen with an old account. I knew for a fact I was putting in a correct password but it would not work.

[life31]

May be that account was banned? In that case mostly it would not work work.

Did you try contacting the paypal team with this issue? What did they say?

There could be even posibilities of your account being hacked. So better try and find out from paypal support team.

[hwang]

Never happened to me before. When you say you have trouble going in, what error message did it come up? Were you stuck at the logon screen and your password and login ID did not work? Did you check that the password is correct and have you also tried retrieving your password? Maybe you can explain in detail so that something can be figured out here.

[life31]

Oh yep... Forgot about that option Thanks to Hwang

You can always use the "forgot pasword" before any thing and if it does not help then you can go for other ways

Lol sometimes we just forget the basics and move towards extermes. Happens to me a couple of times

[hwang]

I'm just trying to help. So did you managed to sort out the problem? If you need any, there will always be us around to give ideas

[huskies1]

Yeh in this case I knew for sure I was entering the right password. I tried to do the password remember but that would not work either. After a long time I pretty much determined someone hacked into that account.

[titaniumhijau]

The only option is your account got suspend. Its different with limit. So, just contact them and ask them. I believe you need to send your details first..

[hwang]

Strange. Usually they will send an email for you to do a password reset. They will ask you some security questions before you can reset. Did you receive that email?

Originally Posted by huskies1

Yeh in this case I knew for sure I was entering the right password. I tried to do the password remember but that would not work either. After a long time I pretty much determined someone hacked into that account.

[titaniumhijau]

Originally Posted by hwang

Strange. Usually they will send an email for you to do a password reset. They will ask you some security questions before you can reset. Did you receive that email?

Yap. Thats what suppose to do if its happen even your account got hacked or not. If not, i believe your account got suspend and got email from paypal. Check again your email. Maybe you already get some email from them.

[liowkc]

I had been using paypal for a couple of years - no problem with logging in and acessing my account at all. You probably has violated one or more of their complicated rules; email their support; the response is quite prompt and staff rather helpful. Good luck.

[titaniumhijau]

Originally Posted by liowkc

I had been using paypal for a couple of years - no problem with logging in and acessing my account at all. You probably has violated one or more of their complicated rules; email their support; the response is quite prompt and staff rather helpful. Good luck.

Actually, if you always take care of your paypal account and not involve with suspicious program, your account will be fine. I always see many people try to login using proxy. Thats why most of them will get banned by paypal.

[Derek]

I once cannot log in my paypal because password incorrect. I think if you forget, there are many way to make easy to get back password. I lucky i still remember the security question and so get back my account.

[titaniumhijau]

Yap. If you manage to answer your question. Its easy for you to get back your password and change a new one. So far, i already copy and keep it at my PC. So far, its still fine.